20/12 Thu

Went to work yesterday because of “DOUBLE PAY!” =), meet some troublesome customer,

1st one, buy blue colour k850i, say the camera picture very dark, than want to change, than I say all the hp camera effect will be the same, they don’t believe and want to change, let them see the demo handphone than they still wan to change, let them change than in the end, they still not happy with it than say want to change to different model but in the end didn’t, than after 5 mins, they came back again say their friend say that the green colour k850i will be better, lame excuse lah, I say all will be the same, than they say “I WANT TO SEE THE MANAGER”, than in the end, my manager make an exception let them see the unbreak seal hp, in the end see liao, effect still the same, that what I say lah, than they take best the blue one, lame excuse they have sia! My manager just say this kind if stupid customer faster chase them away!

2nd one, was a vietnam temasek poly student, sign up for a new line, than throught w910i was $98 because they didn’t see the word “with $200 TRADE IN”, same for some of the customer! In the end take LG KU970, than give them the free Bluetooth headset already, than tell them that the handphone don’t support memory card because the advertisement error put got 1Gb free memory card!, they keep insisting that they want the memory card!, in the end, they finally cool down!

3rd one, finally find a place to seat down than serve the customer, how I expect he talk about the mobile tv extra, in the end after a permanent staff took all the trouble of finding whether N82 do support mobile tv xtra, there is lah

4th one, about the sim card thing and my last customer of the day, keep on tell her tand her friend that the 3G sim card in the 2G hp can only store up to 250 contact and in the 3G hp is 500!, they like don’t understand what I say, repeated more than FIVE times liao, in the end help her to transfer the contact but the 3G sim card memory is full, than just tell her that I already try my best to help her and told her to go home and tally to see whether all her contact is inside or else she have to manually key in, she agreed!

Yup, that’s all the troublesome customer of the day!

21/12 Fri

Finally can sleep until 12pm le! At least for 3 weeks didn’t sleep until so late le, do some cleaning at home before going out with zheng yi, chan leng and kong shen to watch warlords, the movie was like one word, BORING, lol! Because I see until I don’t know what the movie was about, same for chan leng too, lol! Went to makan with chan leng and zheng yi but than walk walk around to see what to eat, all crowded with people, enter a restaurant, than want to order food the, the person say wait, 5 mins later also didn’t come, angry lah, so just walk out of the restaurant than one of the staff was like hinting to another staff that we leave without paying, siao lah, we didn’t even order the food because of your poor customer service! In the end just settle our dinner at food court and saw one of my ‘troublesome’customer who last time spend 40 mins looking at the number list than walk away because he think that all the numbers are not nice!

Went shop for present because I haven buy veron de gift than ask chan leng choose for her lah, he at 1st choose big big the bear bear than I scare my manager and the permanent staff will gossip when I give her the gift on Sunday because she wanted it!, so he choose another one for her instead, lol!

Shop for wrapper before going home lah, sian tml have to work lah, “FULL shift”, ahhh which mean from 10.30am to 11.30pm or even later =/ and not a double pays day!, got to sleep early… zzz...